I created interview questions and conducted interviews for users that would be interested in accessible mental health resources.

Most interview participants reported they would like to be matched with a therapist to have zoom or online appointments rather than in-person. They reported that it was important for them to be matched with a therapist that was specific to their needs.

Based on the feedback received, it was clear that users would be open to answer questions in order to match with a therapist who would cater to their needs best; if there was a tool to help them do that.

Priscilla is a middle-aged millennial crypto-investor/artist who needs an accessible mental health platform to safely communicate with a therapist because she battles depression/anxiety and is always on the go.

An audit of a few competitor’s products provided direction on gaps and opportunities to address with the Mental Health App.

After ideating and drafting some paper wireframes, I created the initial designs for the Brain-Eaze App. These designs focused on a questionnaire to match users to the right therapist.

To prepare for usability testing I created a low-fidelity prototype that connected the user flow of filling out a questionnaire to match with a therapist.

Based on the insights from the usability studies, I applied design changes like a progress indicator for the questionnaire so users could manage their time and finish the task.

Additional design changes included adding an option to login the app through insurance. Through research, this was the best way to go about insurance sign up through the app.